Privacy Policy sonu88 –
Your Data, Our Responsibility

Sonu88 collects personal data from you in various situations as you interact with our platform. This data collection is necessary to enable us to provide a safe, efficient, and trustworthy service to you as our member.

Data collected during registration:

• Full name as per valid identification document.
• Date of birth to verify that you meet the minimum age requirement of 18 years.
• Active email address for account communications and promotions.
• Mobile phone number for two-factor authentication (2FA) and notifications.
• Usernames and passwords encrypted in our database.

Data collected during platform use:

• Financial transaction records including deposits, withdrawals, and betting history.
• IP address, device type, operating system, and browser version used.
• Game activity logs including time, game type, and wagering value.
• General geolocation data based on IP address for regulatory compliance purposes.
• Live chat session records and written communications with our customer support team.

Data collected during the KYC (Know Your Customer) process:

• A copy of your identity document (MyKad), passport, or other valid government-issued ID.
• Recent proof of address such as a utility bill or bank statement not older than 3 months.
• Payment method information for account ownership verification purposes.

Every piece of data we collect is used for a specific and legitimate purpose. sonu88 does not use your data for purposes unrelated to platform operations or without a solid legal basis.

You may withdraw consent to receive promotional communications at any time by contacting our support team. This withdrawal will not affect the core services of the platform you use.

Sonu88 understands that your privacy is a trust that must not be taken lightly. We only share your personal data with third parties in defined, limited situations and with adequate safeguards in place.

Third parties that may receive your data:

• Payment Service Providers: To process your deposits and withdrawals via FPX, Touch 'n Go eWallet, GrabPay, and other supported payment methods. These providers are bound by strict confidentiality agreements.
• KYC Service Providers: Identity verification partners who assist us in verifying documents submitted during the KYC process. This data is not used for any other purpose.
• Regulatory Authorities: Licensing authorities, law enforcement agencies, or courts where required by law or court order.
• Technology Service Providers: Companies that provide the server infrastructure, cloud services, and cybersecurity tools used to operate our platform.

Protecting your data is not merely a legal obligation for sonu88 – it is at the core of the trust you place in us. We continuously invest in the latest security technologies and processes to ensure your data is always protected.

Security measures we implement:

• 256-bit SSL/TLS encryption for all communications between your device and sonu88 servers.
• User passwords are stored in hashed form using the bcrypt algorithm, which is non-reversible.
• Two-factor authentication (2FA) is available and strongly recommended for all accounts.
• 24/7 real-time cyber threat monitoring by our IT security team.
• Segregation of sensitive financial data in a separate server environment with layered access controls.
• Regular security audits conducted by certified independent cybersecurity firms.
• Scheduled penetration testing conducted to identify vulnerabilities before they can be exploited.

Sonu88 uses cookies and similar tracking technologies to enhance the user experience, analyse platform usage patterns, and maintain the security of your login session.

Types of cookies we use:

• Essential Cookies: Required for core platform functions such as maintaining your login session and ensuring transaction security. These cookies cannot be disabled.
• Performance Cookies: Collects anonymous information about how users interact with our platform to help us improve website performance and functionality.
• Functional Cookies: Stores your preferences such as language, display settings, and game preferences to deliver a more personalized experience.
• Analytics Cookies: Used to understand overall usage patterns for product development planning. This data is in aggregate form and does not identify individuals.

You can manage your cookie settings through your browser at any time. However, disabling certain cookies may affect the functionality of some areas of the sonu88 platform.

Sonu88 fully respects your rights regarding personal data. You have the following rights, which may be exercised at any time by contacting our support team:

Sonu88 does not retain your personal data longer than necessary to fulfil the original purpose of collection or applicable legal requirements. The following are our data retention guidelines:

Once the designated retention period has elapsed, your data will be securely deleted or anonymised so it can no longer be personally linked to you. Our deletion process follows methods that comply with international data security standards.

In situations where there is an unresolved dispute, an ongoing investigation, or a legal requirement necessitating longer retention, we reserve the right to retain relevant data until the matter is fully resolved.

Sonu88 reserves the right to update or amend this Privacy Policy from time to time in line with changes in law, regulatory requirements, or improvements to our platform services. Any material changes will be communicated to you via:

• Prominent notifications on the sonu88 website homepage.
• Notification emails sent to your registered address.
• In-app notifications on the sonu88 mobile app if you are using our application.

The "Updated" date at the top of this page will always reflect the date of the latest revision. We encourage you to review this page periodically. Your continued use of the sonu88 platform after any revision is published constitutes your acceptance of those changes.